What we collect
We collect only the personal information you voluntarily provide to us. This may include your name, address, email address and other details you choose to share.
ARK Resettlement Services
Privacy Policy
This privacy policy describes how we use and protect the information you give us. We are committed to ensuring that your privacy is protected.
Personal information provided through our website will only be used in accordance with this privacy statement.
Personal information
What you share.
How we use it.
When you contact ARK, the information you choose to provide helps us respond to your enquiry.
Why we use it
We use the personal information you provide to respond to and deal with your suggestions, questions and comments.
No selling or renting
We do not sell or rent the contact information provided by you or, where applicable, your organisation.
Retention of information
Keeping information
only as long as needed.
We retain your personal information on our systems only for as long as we need to.
Contact and mailing lists
We keep contact information, such as mailing list information, until you unsubscribe or ask us to delete it from our live systems.
After you unsubscribe
We may keep certain limited information so that we can honour your request and ensure that no more mailing list emails are sent to you.
Access to your data
Your information. Your rights.
You have the right to request a copy of the information we hold about you. You may also have other rights under data protection law, depending on the circumstances.
Access
Ask for a copy
Contact us if you would like a copy of some or all of your personal information.
Accuracy
Raise a correction
If you believe information about you is inaccurate or incomplete, tell us what you would like corrected.
Choice
Discuss your rights
You may have rights to request deletion, restrict use or object to processing. These rights depend on the circumstances and are not absolute.
Website notices
Using our website
Our website introduces ARK's housing and tailored support for people leaving prison across London. Please speak to us about how this information relates to your situation.
Terms and conditions
For questions about the terms that apply to using our website or accessing support, please contact us before proceeding. You can explore our programmes to understand the support we offer.
Disclaimer of liability
General website information is not a substitute for advice tailored to your circumstances. If you have a question about responsibility, liability or information you intend to rely on, please contact us for clarification.
Privacy questions
A little more clarity.
You can ask us about your information without including your full personal history in an initial message.
How do I request my personal information?
Use our contact page to get in touch. Tell us that you are requesting a copy of your personal information and whether you want some or all of it.
Can I ask for my contact details to be deleted?
Yes. You can ask us to delete your contact information from our live systems. If you unsubscribe from a mailing list, we may retain limited information to ensure that your unsubscribe request is honoured.
What should I include in a privacy enquiry?
Explain your question or request and provide a way for us to reply. Avoid sending identity documents or sensitive personal records before asking what information is needed.
Talk to ARK
Questions about your privacy?
Contact us to ask about this policy, request your information or raise a concern about how it is used.
Contact ARKGeneral enquiries
info@arkrs.co.ukARK Resettlement Services
London, N15 4EG